Peoples Gas is proud to be at the heart of Florida's energy, making life better for our communities by delivering safe, resilient, and affordable natural gas energy solutions.

We take this seriously. It is who we are and why we're here.

Today, the company operates more than 20,000 miles of pipelines across the state. We're using the latest technologies and best practices to continually improve our safety, award-winning customer experience and reliable gas operations. We've been lowering greenhouse gas emissions across our system for more than a decade with annual upgrades and improvements.

We take pride in and have worked hard to provide you with a world-class customer experience, and we have achieved incredible results including repeatedly rating highest in the south for residential and business customer satisfaction according to the J.D. Power studies.

Our rate request

Floridians depend on natural gas. As Florida grows, Peoples Gas must continue to make investments in our team, our tools, and the maintenance and expansion of our system to serve customers and communities across the state. The decision to raise rates is not an easy one for us. There is never a good time for it, and we know increased prices are affecting everyone. We take the responsibility to deliver safe, dependable and affordable energy to our customers seriously, and that includes managing our business carefully while meeting their evolving expectations.

If approved, new rates would be effective in January 2026. Learn more about our rate request and how the proposed changes may affect our residential and business customers.

For our customers in need

We understand that customers may face financial hardships due to the coronavirus pandemic or other reasons and we are here to help.

We are proud to partner with non-profit organizations who provide assistance to those needing help. Should you need assistance, we offer programs to support our residential and business customers as well as flexible payment arrangements for residential and business customers. We also provide opportunities for our customers to qualify for cash-back rebates through our residential and business conservation programs.