Revised rates will help utility continue to serve Floridians with safe, resilient natural gas and meet evolving customer expectations
Today, the Florida Public Service Commission (PSC) approved Peoples Gas System’s request for an increase in base rates. New rates and service charges will go into effect in January 2024, and impacts to customer bills will be less than originally proposed. Also effective in January are changes to several other charges which are adjusted annually.
The changes to rates and charges will vary by customer rate class. Typical residential customers with annual consumption between 100 and 249 therms and billed on the RS-2 rate will see an increase of around $7 on their total monthly bills. Typical commercial customers with annual consumption between 2,000 and 9,999 therms and billed on the GS-1 rate will see an increase of around 13% on their total monthly bills.
More information about bill impact is available at PeoplesGas.com/rates.
Peoples Gas has raised rates only once in the past 15 years, in January 2021. Since then and until filing with the PSC earlier this year, the company:
- Invested in the safety of the public, its system and its people by striving to manage damages caused by construction activity around the state.
- Helped residential and commercial customers save more than 1.7 million therms of natural gas through conservation programs.
- Connected nearly 21,000 residential customers to ways to save energy through its free online energy audit.
- Continued to be a leader in customer satisfaction, according to J.D. Power studies.
- Added approximately 40,000 (ten percent increase) and approximately 1,500 (four percent increase) new residential and commercial customers, respectively.
- Added approximately 1,200 miles of main and service lines to serve growth.
- Invested in critical technology to better manage and streamline operations and enhance customer service.
- Deployed new technology, such as GPS and barcoding and MobileGuard, to operate and maintain its gas distribution system more efficiently.
Peoples Gas’ base rates make up about half of a typical bill and cover the costs of the pipes, maintenance and customer service to deliver natural gas to its point of use, but not the cost of the gas itself. The other half is made up of charges passed through from natural gas suppliers and municipalities to customers with no markup or profit to Peoples Gas.
Peoples Gas System Inc., Florida’s largest natural gas distribution utility, serves nearly 470,000 homes and businesses across the state. The company’s mission is to make life better for communities by delivering safe, resilient, efficient and affordable natural gas energy solutions. Through investments in people, technology, infrastructure and environmentally focused innovations, the company is committed to fueling Florida’s clean energy future responsibly and sustainably. Peoples Gas is a subsidiary of Emera Inc., a geographically diverse energy and services company headquartered in Halifax, Nova Scotia, Canada. To learn more about the benefits of natural gas for Florida, visit FloridasEnergy.com. Find more information about the company, its culture, career opportunities and community investments at PeoplesGas.com.
